Rules & Regulations

Rules & Regulations

Right of admission reserved.

  • As we are a licenced venue, NO ALCOHOL may be brought onto the premises.
  • If all tickets are sold out online, no additional tickets will be sold to Quicket ticket holders and no tickets will be sold at the gate.
  • All bags will be subjected to a search.
  • All facilities are used at own risk.
  • A wrist band must be worn at all times.
  • Damaged wrist bands will be deemed invalid.
  • Only 2 gate pass outs permitted per day per customer.
  • No abuse of alcohol.
  • No Glassware or Glass of any sort allowed.  No glass/ breakable salad bowls, no glass sauce bottles and hubbly bottles.  Plastic is more than welcome.
  • No music devices are allowed.
  • Regret No refunds for any reason whatsoever.
  • Resort facilities open irrespective of rain, regret no refunds.
  • Tickets can be exchanged for alternative dates. MINIMUM 24 hours before event to change dates. NO EXCEPTIONS. Contact Quicket on (010) 590 3038 for support.
  • The resort closes strictly at 5pm.
  • No pets allowed.
  • Only synthetic costumes or proper swimming attire may be worn on the slides/ swimming pools.
  • No denim pants, belts, studded shorts, buttons or zips will be allowed on the slides as they cause damage. No jewellery, hats, sunglasses allowed on the slides.
  • Water slides and Swimming Pools close at 4:30pm.
  • All swimming pools and water slides will remain open during rain spells except in periods of, lightning and thunder storms.  Strictly at management’s discretion.
  • Parking at own risk.
  • We reserve the right to limit number of people entering the resort.
  • Braai and Picnic space cannot be reserved up front or before the function date.
  • Quicket ticket holders will be served before guests without booked tickets.
  • Should load shedding occur, some of our amenities will not operate.  In the event of load shedding no refunds or discounts will be negotiated.
  • No electrical points are available.
  • Ticket 8 years to Adult – Major Rides only. Ticket 3 to 7 years – Minor Rides only.
  • Pensioner ticket must be accompanied by I.D/Drivers licence.
  • Under 36 months free ticket must be accompanied by Birth Certificate.
  • If Pensioner I.D/Child Birth Certificate is not presented on the day, you are liable for the full entrance fee which must be paid before admission to the resort.
  • Tickets must be used in the season (September to March) when they were purchased.  No tickets can be carried over to the next season.